Spot duplicate WhatsApp requests before acting
Prevent repeated work when the same request arrives twice.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
General Object Retrieval
Tool to retrieve objects from a specified backendless table with filtering, sorting, and pagination. use after confirming the table name and query options. example: "get users where age > 30 sorted by created desc".
Why this helps
Repeated WhatsApp messages can lead to duplicate tickets, refunds, or follow-ups.
- Avoid duplicate work
- Protect operational consistency
- Give agents clear handling context
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Backendless.
- 2Create an automation describing the matching criteria and desired duplicate report.
- 3Choose New WhatsApp Message Received.
- 4Select a report channel and test with a repeated request.
Questions about this workflow
What makes two requests duplicates?
Define matching clues such as sender, order reference, topic, and a recent time window.
Does it delete duplicates?
No. This workflow retrieves context so you can decide how to handle the message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Backendless. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy File
Tool to copy a file or directory within backendless file storage. use when duplicating files to a new location after verifying source and destination paths.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Directory
Tool to create a new directory at the specified path. use when you need to organize files under a new folder structure.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Create Backendless Hive
Tool to create a new hive. use when you need to provision a new hive resource before performing hive operations. example: create a hive named 'grocerystore'.
Create Backendless Timer
Tool to create a new timer with schedule and code. use when scheduling recurring or one-off tasks to run server-side logic after confirming parameters.
Delete Directory
Tool to delete a directory at the specified path in backendless file storage. use when you need to remove folders after confirming the path.
Delete File
Tool to delete a file at the specified path in backendless file storage. use after confirming the file's relative path and filename.
Delete Backendless Timer
Tool to delete a backendless timer by name. use when you need to remove a scheduled timer after confirming its name.
Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Connect any two apps with Notis in the middle.
Timelinesai and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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