Process confirmed customer removal requests
Handle sensitive removal requests with explicit confirmation and a clear report.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Delete Customer
Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.
Why this helps
Deletion requests buried in chats are easy to miss, while unverified deletion is too risky.
- Surface deletion requests quickly
- Require clear confirmation
- Keep a record of the decision
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Ascora in the Notis portal.
- 2Create an automation that recognizes explicit removal requests, confirms the customer identity, and uses the Ascora delete action only when the instruction and message provide clear confirmation.
- 3Pick the TimelinesAI New WhatsApp Message Received trigger.
- 4Choose a report channel and test with one clearly confirmed request.
Questions about this workflow
Will every removal mention delete a customer?
No. The instruction should require explicit confirmation and a confidently identified customer.
Why is the customer identity important?
Ascora deletion requires a specific customer id, so ambiguous requests must be reported for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Ascora. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Ascora actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Customer
Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Quotation
Tool to create a new quotation. use when submitting a customer quote request via the ascora api.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Delete Customer
Tool to delete a specific customer by id. use after confirming the customer exists.
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Get Jobs
Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.
Connect any two apps with Notis in the middle.
Timelinesai and Ascora, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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