Turn WhatsApp customer feedback into insight
Capture what customers are telling you while it is fresh.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Text Chat Completion
Tool to generate text completions or chat responses using a specified llm model. use after assembling the conversation history to produce the next response.
Why this helps
Useful feedback gets scattered across chats and rarely becomes a clear product signal.
- Preserve customer language
- Group recurring themes
- Make follow-up opportunities visible
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Ai ml api once in Notis.
- 2Create an automation named WhatsApp customer feedback synthesis.
- 3Tell Notis to identify feedback themes, supporting details, sentiment, and suggested follow-up questions.
- 4Pick New WhatsApp Message Received as the trigger.
- 5Choose a report channel, then test with one customer message.
Questions about this workflow
Can it separate requests from complaints?
Yes. Tell Notis to label each type separately in the output.
Does it replace customer research analysis?
It creates a useful first synthesis for your review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Ai ml api. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Ai ml api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Moderation Completion
Tool to classify input text or image for safety using a moderation model. use after receiving user-generated content to filter out unsafe material.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Text Chat Completion
Tool to generate text completions or chat responses using a specified llm model. use after assembling the conversation history to produce the next response.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Connect any two apps with Notis in the middle.
Timelinesai and Ai ml api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Ai ml api.