Thank customers for useful WhatsApp feedback
Acknowledge feedback while the customer knows you are listening.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Send Email
Send an email using agentmail api
Why this helps
Good feedback often receives no follow-up because it arrives in an informal channel.
- Close the feedback loop
- Build customer goodwill
- Create a durable record
Setup
Build it in a few focused steps.
- 1Connect Timelinesai and Agent mail once in Notis.
- 2Create an automation named feedback thank-you.
- 3Tell Notis to identify actionable feedback and send a brief thank-you email that quotes no sensitive details and promises no unconfirmed changes.
- 4Pick the new Timelinesai message trigger and a report channel.
- 5Test with one feedback message.
Questions about this workflow
Will it promise a product change?
Tell Notis to acknowledge the feedback without promising delivery dates or features.
Can it ignore casual comments?
Yes. Define what qualifies as actionable feedback.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Agent mail. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Get a specific message from an agentmail inbox
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Messages
List messages from an agentmail inbox
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Send Email
Send an email using agentmail api
Connect any two apps with Notis in the middle.
Timelinesai and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Agent mail.