Turn urgent WhatsApp issues into AgencyZoom tasks
Make urgent messages impossible to miss in the normal work queue.
Trigger
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Action
Create task post endpoint
Creates a new task in agencyzoom; ensure `assigneeid`, `customerid`, or `leadid` are valid existing entities if provided, and use `contactemail`, `customerid`, or `leadid` to link the task to a contact.
Why this helps
Urgent issues are mixed with routine chat and lack a clear owner or next action.
- Surface urgency quickly
- Create accountability
- Reduce response delays
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and AgencyZoom once in Notis.
- 2Create an automation named WhatsApp escalation task.
- 3Tell Notis to create a linked AgencyZoom task only when the message indicates urgency, risk, or a time-sensitive customer problem.
- 4Pick New WhatsApp Message Received as the trigger.
- 5Choose a report channel and test with one genuine escalation.
Questions about this workflow
How does it know what is urgent?
Define concrete signals such as a deadline, active disruption, complaint, or explicit urgent language.
Can it avoid over-alerting?
Yes. Require a specific urgency signal before creating a task.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Agencyzoom. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Agencyzoom actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate for JWT via V4 SSO
Authenticates a user via v4 single sign-on (sso) using the provided callback `code` (typically required for success) to retrieve a jwt and initial user session information.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Batch create contacts
Creates 1 to 5 new contacts in agencyzoom in a single batch api call.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
Batch create leads
Creates up to 5 new leads in agencyzoom; all referenced entity ids (e.g., pipeline, user, custom field names) must exist, and organization `name` is required if `isbusiness` is true.
Batch delete tasks
Deletes multiple agencyzoom tasks in a batch; task deletion is permanent and the response indicates overall batch success, not individual task status.
Change lead status
Updates a lead's lifecycle status (e.g., active, won, lost, x-dated) and can optionally manage its workflow, pipeline, stage, source, or associated tags.
Mark task as completed
Marks an existing and accessible task in agencyzoom as 'completed'; this action does not return the full updated task object.
Create a customer note
Adds a new note to an existing customer's profile using their id; cannot be used to edit or retrieve existing notes.
Create a driver for an opportunity
Creates a new driver record associated with an existing agencyzoom opportunity using its id; full driver details are handled by the api endpoint directly, not specified in this action's request.
Connect any two apps with Notis in the middle.
Timelinesai and Agencyzoom, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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