Create an Adrapid support diagnostic by webhook
Give support workflows a consistent API diagnostic they can request on demand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get API info
Tool to retrieve api root information. use when you need to discover the api's description and version details.
Why this helps
Support investigations take longer when basic API context must be collected manually before the real issue can be examined.
- Speed up first response
- Standardize diagnostic context
- Reduce repeated lookups
Setup
Build it in a few focused steps.
- 1Connect TimelinesAI and Adrapid in Notis once.
- 2Create an automation that retrieves Adrapid API root information and formats a support diagnostic.
- 3Choose a Notis webhook trigger.
- 4Choose where run reports should go.
- 5Test it with one real support request.
Questions about this workflow
Does it diagnose every integration error?
It provides API root description and version context; deeper diagnosis needs additional evidence.
Can support include a ticket identifier?
Yes. Include that context in the webhook request or automation prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Timelinesai to Adrapid. A trigger fires from one place; an action lands in another.
Timelinesai triggers
Adrapid actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get API info
Tool to retrieve api root information. use when you need to discover the api's description and version details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get user and API info
Tool to get user account and api information. use when you need to retrieve authenticated user details and api versions.
New WhatsApp Message Received
Polling trigger that monitors for new messages received in TimelinesAI WhatsApp chats.
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Tool to list all banners and their statuses. use when you need to retrieve banners after creation or to audit existing banners. ensure you apply filters to narrow down results (e.g., status='ready').
Connect any two apps with Notis in the middle.
Timelinesai and Adrapid, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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