Create Salesforce contacts from Telegram messages
Notis watches your Telegram bot for new messages and adds the sender as a contact in Salesforce, so the people you talk to are always on record.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create contact
Creates a new contact in salesforce with the specified information.
Why this helps
You have real conversations in Telegram, but the people behind them never make it into your CRM, so your contact list is always a step behind reality.
- People who message you become Salesforce contacts without you lifting a finger.
- Your CRM reflects who you are actually talking to, not just who you remembered to add.
- No manual data entry means one less recurring task to drop.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Salesforce to Notis once in the portal.
- 2In Automations, create a New Automation named 'Telegram sender to contact'.
- 3Describe the outcome in plain language: 'When my bot gets a message from someone new, create a Salesforce contact for them.'
- 4Select the New Message Received trigger and set a channel for run reports.
- 5Message the bot from a fresh account and check the contact was created.
Questions about this workflow
Will it create duplicate contacts?
You can instruct Notis to create a contact only when there is no existing match, and it will follow that plain-language rule.
Can I capture more than just a name?
Yes. Tell Notis what to pull from the conversation, such as company or interest, and it fills those details in the contact.
Do I configure this in Salesforce or Telegram?
Neither. You set it up once in Notis, where a single plain-language prompt replaces any per-tool configuration.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Salesforce. A trigger fires from one place; an action lands in another.
Telegram triggers
Salesforce actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Salesforce Account
Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Add contact to campaign
Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Add lead to campaign
Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Add product to opportunity
Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Apply lead assignment rules
Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.
Associate contact to account
Associates a contact with an account by updating the contact's accountid field.
Clone opportunity with products
Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.
Clone record
Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.
Connect any two apps with Notis in the middle.
Not just Telegram and Salesforce. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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