Add Telegram responders to Salesforce campaigns
When a contact messages your bot about a specific offer, Notis adds them to the matching Salesforce campaign, so engagement from Telegram shows up in your campaign metrics.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Add contact to campaign
Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Why this helps
People respond to your promotions in Telegram, but you never tie them back to the campaign, so your engagement numbers understate what actually happened.
- Telegram responders are logged as campaign members automatically.
- Your campaign metrics reflect real chat engagement, not guesswork.
- You skip the tedious manual work of adding members one by one.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Salesforce to Notis once in the portal.
- 2Create a New Automation named 'Telegram responder to campaign'.
- 3Write the prompt: 'When someone messages my bot about our promo, add them as a contact to the matching Salesforce campaign.'
- 4Pick the New Message Received trigger and a channel for run reports.
- 5Send a test response and confirm the campaign member is created.
Questions about this workflow
Which campaign does the contact get added to?
The one you name in your instruction. Notis links the responder to that campaign as a member.
What if the person is not yet a contact?
You can instruct Notis to create the contact first when there is no match, then add them to the campaign.
Is any manual configuration required?
No. It is one plain-language prompt in Notis, with no member-mapping screens.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Salesforce. A trigger fires from one place; an action lands in another.
Telegram triggers
Salesforce actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Salesforce Account
Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Add contact to campaign
Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Add lead to campaign
Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Add product to opportunity
Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Apply lead assignment rules
Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.
Associate contact to account
Associates a contact with an account by updating the contact's accountid field.
Clone opportunity with products
Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.
Clone record
Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.
Connect any two apps with Notis in the middle.
Not just Telegram and Salesforce. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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