Stop Manually Checking Orders: Auto-Log Customer Purchases
When a customer messages about their order on Telegram, automatically log and sync completed payments from Payhip. No context switching to check payment status. No forgotten lookups. Just instant order confirmation.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Webhook Event - Paid
Tool to process payhip's paid webhook event. use when handling a purchase completion webhook from payhip.
Why this helps
Founders context-switch between Telegram and Payhip, manually checking if orders shipped. Critical customer questions go unanswered because you're digging through payment records.
- Instant order verification without leaving Telegram
- Eliminate repetitive manual payment lookups
- Answer customer questions faster and more accurately
- Never miss a customer inquiry requiring order status
Setup
Build it in a few focused steps.
- 1Connect your Telegram bot to Notis (one-time setup in your Notis portal).
- 2Connect your Payhip account to Notis (one-time setup).
- 3Create a new automation in Notis and tell it: 'When someone messages our Telegram bot asking about their order, look up their paid order in Payhip and send them confirmation.'
- 4Choose Telegram as your trigger (New Message), and set Payhip as the action (Paid Order event).
- 5Pick your Telegram channel for notifications, then test by sending a message asking about an order.
Questions about this workflow
Will this automation respond to every Telegram message?
No. You control which messages trigger it. Notis watches for messages that mention orders or payment, then checks Payhip automatically. Non-purchase-related messages are ignored.
What if a customer orders but hasn't paid yet?
Notis only logs paid orders from Payhip. Unpaid or pending orders won't appear. This keeps your notifications accurate and prevents confusion.
Can I use this with group chats?
Yes, if your bot has access to the group (Privacy Mode disabled in BotFather). Notis will sync orders whenever anyone in the group asks about purchases.
Does this replace customer support?
No, it automates the lookup work so you can focus on the human part of support. You still answer the customer, but you have payment data ready instantly.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Payhip. A trigger fires from one place; an action lands in another.
Telegram triggers
Payhip actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Webhook Event - Paid
Tool to process payhip's paid webhook event. use when handling a purchase completion webhook from payhip.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Webhook Event - Refunded Payment
Tool to process payhip's refunded webhook event. use when handling a payment refund event from payhip.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Webhook Event - Subscription Created
Tool to process payhip's subscription.created webhook event. use when handling a subscription start event from payhip.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Webhook Event - Subscription Deleted
Tool to process payhip's 'subscription.deleted' webhook event. use when handling a subscription cancellation event from payhip.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Not just Telegram and Payhip. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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