Understand Churn Patterns: Auto-Sync Cancellations While You Update
Every time you post to your Telegram channel, Notis automatically logs all subscription cancellations from Payhip. You stay aware of churn without extra effort, and you can act fast.
Trigger
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Action
Webhook Event - Subscription Deleted
Tool to process payhip's 'subscription.deleted' webhook event. use when handling a subscription cancellation event from payhip.
Why this helps
Subscribers leave but you don't notice until you check the dashboard. By then, they're gone and you've missed re-engagement windows.
- Stay aware of churn without manual checks
- Identify cancellation patterns and reasons
- Act fast with re-engagement before they're gone
- Reduce overall subscription loss
Setup
Build it in a few focused steps.
- 1Connect Telegram and Payhip to Notis.
- 2Create an automation: 'When I post to my channel, check Payhip for any subscription cancellations and log them.'
- 3Set trigger as Telegram New Channel Post and action as Payhip Subscription Deleted.
- 4Choose your notification channel.
- 5Test by cancelling a test subscription and posting to see the log trigger.
Questions about this workflow
Will this show all cancellations or just new ones?
By default, it logs all cancellations from Payhip. You can configure it to show only cancellations since your last post for faster insight.
Can I set up alerts for specific reasons for cancellation?
If Payhip provides cancellation reasons, yes. Notis can flag certain reasons (e.g., 'too expensive') so you can target re-engagement.
What if cancellations happen constantly?
Notis will show you the trend. High churn means it's time to investigate: pricing, product quality, support, or messaging.
Can I automate win-back offers when Notis detects cancellations?
Yes. You can set up a follow-up automation to send a discount or re-engagement message to recently cancelled subscribers.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Payhip. A trigger fires from one place; an action lands in another.
Telegram triggers
Payhip actions
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Webhook Event - Paid
Tool to process payhip's paid webhook event. use when handling a purchase completion webhook from payhip.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Webhook Event - Refunded Payment
Tool to process payhip's refunded webhook event. use when handling a payment refund event from payhip.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Webhook Event - Subscription Created
Tool to process payhip's subscription.created webhook event. use when handling a subscription start event from payhip.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Webhook Event - Subscription Deleted
Tool to process payhip's 'subscription.deleted' webhook event. use when handling a subscription cancellation event from payhip.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Connect any two apps with Notis in the middle.
Not just Telegram and Payhip. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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