Connect Telegram to incident.io
When something happens in Telegram, Notis takes the next step in incident.io. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Telegram to incident.io
Turn Telegram outage reports into incidents
Create an incident when someone reports a service outage in a Telegram chat, so the report is ready for response without copying it into another tool.
Capture customer impact from Telegram
Create an incident when a Telegram message describes a customer-facing disruption, helping the team track impact before the report scrolls away.
Create incidents from status channel posts
Convert relevant Telegram channel posts about service disruption into incident.io incidents, keeping public status updates connected to response tracking.
Open an incident from a Telegram escalation button
Let a teammate tap an inline button to create an incident from the message they flagged, avoiding a separate reporting detour.
Update incident details when a Telegram report is edited
When a reporter corrects or adds information to a Telegram message, update the related incident details so responders can work from the latest report.
Capture security concerns reported in Telegram
Create an incident when a Telegram message reports a suspected security concern, helping the team preserve the report and coordinate a timely review.
Track deployment regressions reported in Telegram
Create an incident when a Telegram report connects a regression to a recent deployment, so the team can investigate with the report context in view.
Capture payment failures from Telegram reports
Create an incident when the team reports payment processing problems in Telegram, keeping the symptoms together for follow-up.
Turn data-loss reports into incident records
Create an incident when a Telegram message reports missing, corrupted, or unexpectedly changed data, preserving the initial details for investigation.
Supported Triggers and Actions
Notis builds workflows that link Telegram to incident.io. A trigger fires from one place; an action lands in another.
Telegram triggers
incident.io actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Alert Attribute V2
Tool to create an alert attribute in incident.io. Use when you need to define structured data fields that can be parsed from alerts coming in via alert sources. Alert attributes allow you to extract and organize information from incoming alerts.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Alert Route V2
Tool to create an alert route in incident.io. Use when you need to configure how alerts should be processed, routed, and potentially converted into incidents based on conditions, grouping rules, and templates.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Alert Source V2
Tool to create a new alert source in incident.io. Use when you need to set up a new integration for receiving alerts from external systems via HTTP webhooks or manual entry.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Catalog Entry V2
Tool to create a catalog entry in incident.io. Use when you need to add a new entry to a catalog type with specific attribute values. Catalog entries represent items like teams, services, or custom resources in your incident management workflow.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Catalog Entry V3
Tool to create a catalog entry in incident.io using the V3 API. Use when you need to add a new entry to a catalog type with specific attribute values. Catalog entries represent items like teams, services, or custom resources in your incident management workflow.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create Catalog Type V3
Tool to create a new catalog type in incident.io V3 API. Use when you need to define custom resource types for your organization's catalog, such as teams, services, or infrastructure components.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Create Custom Field Option
Tool to create a new custom field option in incident.io. Use when you need to add a new selectable value to an existing custom field.
Create Custom Field V2
Tool to create a custom field in incident.io using the V2 API. Use when you need to add a new custom field to track additional information during incidents.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
- Approval inbox, confirm via chat in one tap
- Audit logs for compliance teams
Automations
Inbox
Migrate background jobs to a durable queue You can cancel it through Stripe
3 daysNotis v3 release update This one’s v3: Notis Manager (desktop app with …
8 daysAdd multi-tenant RBAC User initiates a voice call
13 daysDraft pricing v (tiers, limits, overages) and sanity-check margins
2 weeksVerify analytics events for new features That’s a really interesting automat…
1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Telegram and incident.io
Connect any two apps with Notis in the middle.
Telegram and incident.io, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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