Make customer feedback easier to triage
Let every useful customer signal arrive in GitHub with enough context to act on it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add labels to an issue
Adds labels (provided in the request body) to a repository issue; labels that do not already exist are created.
Why this helps
Feedback gets scattered across CRM notes, making prioritization harder when attention is limited.
- Creates a consistent triage signal
- Cuts copy-paste work between CRM and GitHub
- Helps teams spot recurring customer needs
Setup
Build it in a few focused steps.
- 1Connect SureContact and GitHub to Notis once through the portal.
- 2Create the automation in the portal or ask Notis in plain language.
- 3Tell Notis: When new SureContact customer feedback arrives, find the related GitHub issue and add labels that describe the feedback theme and urgency.
- 4Pick an incoming webhook trigger, choose the reporting channel, and test with one real feedback item.
Questions about this workflow
What happens if no matching issue exists?
Include your preferred behavior in the instruction, such as reporting the mismatch for review.
Can labels be created automatically?
GitHub can create labels when the selected action receives labels that do not already exist.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link SureContact to GitHub. A trigger fires from one place; an action lands in another.
SureContact triggers
GitHub actions
Accept a repository invitation
Accepts a pending repository invitation that has been issued to the authenticated user.
List repositories starred by the authenticated user
Deprecated: lists repositories starred by the authenticated user, including star creation timestamps; use 'list repositories starred by the authenticated user' instead.
List stargazers
Deprecated: lists users who have starred a repository; use `list stargazers` instead.
Star a repository for the authenticated user
Deprecated: stars a repository for the authenticated user; use `star a repository for the authenticated user` instead.
Add email for auth user
Adds one or more email addresses (which will be initially unverified) to the authenticated user's github account; use this to associate new emails, noting an email verified for another account will error, while an existing email for the current user is accepted.
Add app access restrictions
Replaces github app access restrictions for an existing protected branch; requires a json array of app slugs in the request body, where apps must be installed and have 'contents' write permissions.
Add a repository collaborator
Adds a github user as a repository collaborator, or updates their permission if already a collaborator; `permission` applies to organization-owned repositories (personal ones default to 'push' and ignore this field), and an invitation may be created or permissions updated directly.
Add a repository to an app installation
Adds a repository to a github app installation, granting the app access; requires authenticated user to have admin rights for the repository and access to the installation.
Connect any two apps with Notis in the middle.
Not just SureContact and GitHub. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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