Auto-Alert Team to Failed Payments
Payment failures don't hide anymore. Each failed payment intent instantly triggers a comment in your shared tracking document, so your whole team sees it and can respond.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
Why this helps
Payment failures happen silently. No one on your team notices until customers complain. Critical follow-up gets delayed or dropped entirely.
- Your team sees failed payments instantly in one shared location
- No need to send Slack messages or emails about failures
- Failures surface immediately instead of sitting unnoticed in Stripe
- Everyone can comment and discuss the failure in one thread
Setup
Build it in a few focused steps.
- 1Connect Stripe and Google Drive to Notis.
- 2Create a shared 'Payment Monitoring' document in Drive that your team can access.
- 3Ask Notis: 'When a Stripe payment intent fails, create a comment on the Payment Monitoring document with the customer name, amount, failure reason, and timestamp.'
- 4Share the Drive document with your team and set up notifications.
- 5Test with a failed payment to confirm the alert appears.
Questions about this workflow
Can team members reply to the alert comment directly?
Yes. Once Notis creates the alert, your team can comment on it in Drive to discuss action, assign who'll follow up, and track resolution.
What if a payment fails multiple times for the same customer?
Each failure gets its own alert comment, building a visible history. Your team can see patterns and act faster if a customer has repeated failures.
Can I filter alerts so only high-value failures get flagged?
Absolutely. Tell Notis to only alert on payments above a certain amount or from specific customers.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Google Drive. A trigger fires from one place; an action lands in another.
Stripe triggers
Google Drive actions
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Copy file
Duplicates an existing file in google drive, identified by its `file id`.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Create Shared Drive
Tool to create a new shared drive. use when you need to programmatically create a new shared drive for collaboration or storage.
Product Created Trigger
Triggered when a product is created in Stripe
Create File or Folder
Creates a new file or folder with metadata. use to create empty files or folders, or files with content by providing it in the request body (though this action primarily focuses on metadata creation).
Subscription Added Trigger
Triggered when a subscription is added in Stripe
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Subscription Deleted Trigger
Triggered when a subscription is deleted in Stripe
Create a folder
Creates a new folder in google drive, optionally within a parent folder specified by its id or name; if a parent name is provided but not found, the action will fail.
Create Reply
Tool to create a reply to a comment in google drive. use when you need to respond to an existing comment on a file.
Connect any two apps with Notis in the middle.
Not just Stripe and Google Drive. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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