Get Elorus customer context for failed payments
When an invoice payment fails in Stripe, have Notis look up Elorus contacts and report the customer details it can match.
Trigger
Invoice Payment Failed
Fires when invoice payment fails, including a declined payment or no saved payment method.
Action
Get Contacts
Retrieve your contacts.
Why this helps
A failed payment creates follow-up work, and locating customer context in a separate billing app can slow it down.
- Bring customer context into the payment failure report
- Reduce manual searching through contact lists
- Make uncertain contact matches clear
Setup
Build it in a few focused steps.
- 1Connect Stripe and Elorus once in Notis.
- 2Create an automation and describe which Elorus contact details to retrieve for review.
- 3Pick the Stripe Invoice Payment Failed trigger.
- 4Choose where run reports should go, then test with one real failed payment.
Questions about this workflow
Will this workflow contact the customer?
No. The selected action retrieves Elorus contacts; it does not send a message or email.
What if several contacts could match the Stripe customer?
Ask Notis to show the available identifying details and report ambiguity. It should not select a contact without a reliable match.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Elorus. A trigger fires from one place; an action lands in another.
Stripe triggers
Elorus actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Invoice
Create an invoice or receipt, saved as a draft by default.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Expense
Creates an expense from categorized line items.
Charge Captured
Fires when a previously uncaptured charge is captured.
CREATE_PRODUCT
Create a product or service in the catalog.
Charge Dispute Closed
Fires when a dispute closes as lost, warning closed, or won.
Email Invoice
Email an existing invoice to selected contacts.
Charge Dispute Created
Fires when a customer disputes a charge with their bank.
Get Bills
Retrieve bills for viewing and managing expenses or purchases.
Charge Dispute Updated
Fires when a dispute is updated, usually with evidence.
Delete Invoice
Permanently deletes a draft invoice; issued invoices cannot be deleted.
Charge Failed
Fires whenever a charge attempt fails.
Get Contacts
Retrieve your contacts.
Charge Refunded
Fires when a charge is refunded, including partial refunds.
Get Credit Notes
Retrieve credit notes.
Connect any two apps with Notis in the middle.
Stripe and Elorus, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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