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Start SMS follow-up after a playlist edit

Reach listeners quickly while their reaction is easy to recall.

Trigger

Spotify Playlist Item Change

Triggers when songs are added to or removed from a Spotify playlist.

Action

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

Why this helps

Playlist edits need fast feedback, but manual SMS outreach gets deferred.

  • Shorten the feedback loop
  • Use a direct mobile channel
  • Keep follow-up tied to the edit

Setup

Build it in a few focused steps.

  • 1Connect Spotify and Delighted in Notis once.
  • 2Create an automation named Playlist edit SMS follow-up.
  • 3Tell Notis to enroll the specified listener in Delighted Autopilot SMS and ask for feedback on the edit.
  • 4Pick Spotify Playlist Item Change as the trigger and choose a report channel.
  • 5Test with one real playlist update.

Questions about this workflow

Can the message mention the changed songs?

Yes, include the available change details in the instruction.

What if the listener is already enrolled?

The Delighted action can add the person or update their properties according to its behavior.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Spotify to Delighted. A trigger fires from one place; an action lands in another.

Spotify triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

ActionInstant

New Device Added

Triggers when a new device is added.

TriggerPolling

Create or Update Person

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

ActionInstant

Spotify Playlist Item Change

Triggers when songs are added to or removed from a Spotify playlist.

TriggerPolling

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

ActionInstant

New Playlist Created or Deleted

Triggers when a new playlist is created or deleted.

TriggerPolling

Delete Person

Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

ActionInstant

Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.

ActionInstant

Get Autopilot SMS Configuration

Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.

ActionInstant

List Autopilot SMS Memberships

Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.

ActionInstant

Connect any two apps with Notis in the middle.

Spotify and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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