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Send an SMS check-in after a new Spotify device

Catch setup friction while the experience is still recent.

Trigger

New Device Added

Triggers when a new device is added.

Action

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

Why this helps

Device setup issues surface after users have already moved on.

  • Capture onboarding feedback quickly
  • Use SMS for timely responses
  • Spot device setup friction earlier

Setup

Build it in a few focused steps.

  • 1Connect Spotify and Delighted in Notis once.
  • 2Create an automation named New device check-in.
  • 3Tell Notis to enroll the associated contact in Delighted Autopilot SMS and request onboarding feedback.
  • 4Pick New Device Added as the trigger and choose a report channel.
  • 5Test with one real device event.

Questions about this workflow

Does Spotify provide a phone number?

Only use this workflow when the event context or your instruction supplies a valid phone number for the person.

Can I ask a custom question?

Yes. Include the exact feedback question in the plain language instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Spotify to Delighted. A trigger fires from one place; an action lands in another.

Spotify triggers

Delighted actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Person to Autopilot Email

Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Person to Autopilot SMS

Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.

ActionInstant

New Device Added

Triggers when a new device is added.

TriggerPolling

Create or Update Person

Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.

ActionInstant

Spotify Playlist Item Change

Triggers when songs are added to or removed from a Spotify playlist.

TriggerPolling

Delete Pending Survey Requests

Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.

ActionInstant

New Playlist Created or Deleted

Triggers when a new playlist is created or deleted.

TriggerPolling

Delete Person

Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.

ActionInstant

Get Autopilot Email Configuration

Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.

ActionInstant

Get Autopilot SMS Configuration

Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.

ActionInstant

List Autopilot SMS Memberships

Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.

ActionInstant

Connect any two apps with Notis in the middle.

Spotify and Delighted, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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