Look up a Chaser customer after a device handoff
Resume work with the right customer record already loaded.
Trigger
New Device Added
Triggers when a new device is added.
Action
Get Customer by ID
Tool to retrieve details for a specific customer by their external (source system) id. use after obtaining the external id when you need specific customer information.
Why this helps
Device handoffs create small delays that can turn into missed customer actions.
- Restores customer context quickly
- Supports one-customer handoffs
- Requires an explicit external id
Setup
Build it in a few focused steps.
- 1Connect Spotify and Chaser once in the Notis portal.
- 2Create the automation and provide the customer external id rule.
- 3Describe that a new device should retrieve the specified Chaser customer.
- 4Pick New Device Added as the trigger.
- 5Choose a report channel and test with one real device event and valid external id.
Questions about this workflow
Can the device event identify the customer?
No. Provide the Chaser external id or another available context source.
Is the customer changed?
No. The workflow only retrieves the customer record.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Spotify to Chaser. A trigger fires from one place; an action lands in another.
Spotify triggers
Chaser actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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New Device Added
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Get Customer by ID
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Update Customer
Tool to update an existing customer's information using their unique externalid. use after confirming the customer's externalid. e.g., "update contactemailaddress for externalid cust abc123."
Connect any two apps with Notis in the middle.
Spotify and Chaser, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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