Add custom device context to Canny
Keep support discussions current when external device systems send new evidence.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Why this helps
Device diagnostics often arrive after the original feedback thread and get lost in separate channels.
- Keeps evidence with the discussion
- Reduces support handoffs
- Creates a repeatable update path
Setup
Build it in a few focused steps.
- 1Connect Canny in Notis once and prepare the webhook sender.
- 2Create and name the automation.
- 3Tell Notis how to identify the matching post and summarize the device payload as a comment.
- 4Pick a Notis webhook trigger and select a report channel.
- 5Send one real payload and review the comment.
Questions about this workflow
Can the comment include diagnostic fields?
Yes, if those fields are included in the webhook payload.
Can unmatched posts be blocked?
Yes. Tell Notis to report ambiguity instead of commenting.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Spotify to Canny. A trigger fires from one place; an action lands in another.
Spotify triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Tool to add a tag to a specific post. use when you need to categorize or group content by applying an existing tag.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Tool to delete a user and their comments and votes. use when you need to fully remove a user's account and all associated data (e.g., gdpr compliance).
New Device Added
Triggers when a new device is added.
Change Post Status
Tool to change a post's status. use when you need to update a post's workflow stage and optionally notify voters.
Spotify Playlist Item Change
Triggers when songs are added to or removed from a Spotify playlist.
Create Changelog Entry
Tool to create and optionally publish a new changelog entry. use when you need to add a product update record, control publish timing, and notify users. example: "create changelog entry titled 'version 1.2' with details '...' and publish immediately.".
New Playlist Created or Deleted
Triggers when a new playlist is created or deleted.
Create Comment
Tool to create a new comment on a post. use when you have the authorid and postid and want to submit feedback or replies.
Create or Update User
Tool to create or update a user in canny. use when you need to provision a new user or synchronize updates to an existing user profile. example: "create or update user with email user@example.com"
Create Post
Tool to create a new post on a board. use when you have the boardid and userid and need to submit new feedback.
Create Tag
Tool to create a new tag. use when you have the boardid and tag name and need to categorize posts.
Connect any two apps with Notis in the middle.
Spotify and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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