Update Botstar session details from playlist activity
Keep the active conversation aligned with the latest music context.
Trigger
Spotify Playlist Item Change
Triggers when songs are added to or removed from a Spotify playlist.
Action
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Why this helps
Agents may respond with stale context when playlist activity changes during a conversation.
- Keeps chat context current
- Reduces repeated questions
- Supports more relevant replies
Setup
Build it in a few focused steps.
- 1Connect Spotify and Botstar in Notis once.
- 2Create the automation in Automations, New Automation.
- 3Describe how Notis should update Botstar user details using the playlist change.
- 4Select Spotify Playlist Item Change as the trigger.
- 5Pick reports and test with one added or removed track.
Questions about this workflow
Does this create a new conversation?
No. It updates details on the current Botstar live chat session.
What if there is no active session?
Ask Notis to report that no active session was available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Spotify to Botstar. A trigger fires from one place; an action lands in another.
Spotify triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
New Device Added
Triggers when a new device is added.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Spotify Playlist Item Change
Triggers when songs are added to or removed from a Spotify playlist.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
New Playlist Created or Deleted
Triggers when a new playlist is created or deleted.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Spotify and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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