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Turn a client DM into a thank-you letter

Keep gratitude moving while the moment is still fresh.

Trigger

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

Action

Send Letter

Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')

Why this helps

Good client moments pass before you make time to respond thoughtfully.

  • Captures high-value gratitude moments
  • Adds a memorable human touch
  • Prepares details while context is available

Setup

Build it in a few focused steps.

  • 1Connect Slackbot and Docupost once in Notis.
  • 2Create an automation named DM client thank-you letter.
  • 3Tell Notis to detect sincere client appreciation in a DM and prepare a letter using the confirmed recipient, sender, address, and PDF.
  • 4Pick Direct Message Received as the trigger.
  • 5Choose where reports go and test with one real client DM.

Questions about this workflow

Will it send on every DM?

No. Tell Notis to act only on messages that meet your thank-you criteria.

Can I review before mailing?

Yes. Ask Notis to pause and request confirmation when recipient or document details are uncertain.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slackbot to Docupost. A trigger fires from one place; an action lands in another.

Slackbot triggers

Docupost actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Send Letter

Tool to send a letter via u.s. mail with specified recipient, sender, and pdf. use after confirming recipient and document details. example: send letter(to name='john doe', to address='123 main st, ...', file url='https://...')

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Send Postcard

Tool to send a postcard via u.s. mail with specified recipient, sender, and front/back images. use after confirming recipient addresses and design urls. example: send postcard(to name='john doe', ..., front image='https://...', back image='https://...')

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Connect any two apps with Notis in the middle.

Slackbot and Docupost, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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