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Review unanswered Docsbot questions from Slack

Turn a simple reaction into a focused question review.

Trigger

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

Action

List Questions

Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."

Why this helps

Teams notice knowledge gaps in Slack but rarely turn that signal into a Docsbot review.

  • Converts team signals into a review
  • Surfaces unanswered customer questions
  • Creates a repeatable knowledge gap process
  • Keeps the review prompt based

Setup

Build it in a few focused steps.

  • 1Connect Slackbot and Docsbot ai once in the Notis portal.
  • 2Create an automation with the target Docsbot bot identifier in the prompt.
  • 3Tell Notis to list unanswered questions for that bot when a review reaction is added.
  • 4Pick Message Reaction Added as the trigger and choose a report channel.
  • 5Test by adding the selected reaction to one Slack message.

Questions about this workflow

Does the reaction itself identify the Docsbot bot?

No. Include the valid bot identifier or retrieval instruction in your prompt.

Can the trigger filter by emoji?

The Slack event supports optional channel and emoji filtering in its trigger configuration.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slackbot to Docsbot ai. A trigger fires from one place; an action lands in another.

Slackbot triggers

Docsbot ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Bot

Tool to create a new bot within a team. use when you have a valid team id and want to provision a new bot.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Bot

Tool to delete a specific bot by its id. use after confirming the bot id is correct to permanently remove a bot from the system.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Generate Conversation Ticket

Tool to generate a structured support ticket from a chat agent conversation. use when you need to convert an existing conversation into a ready-to-submit helpdesk ticket.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Get Bot Details

Tool to fetch details of a specific bot by id within a team. use after confirming valid team and bot ids.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Get Team Details

Tool to fetch details of a specific team by its id. use when you need full team info including members and settings after confirming the team id.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

List Team Bots

Tool to list all bots for a given team. use after confirming the team id to retrieve all associated bots for that team.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

List Questions

Tool to list all questions asked of a specific bot. use after confirming the bot's identifier. example: "list questions for bot abc123 with status 'unanswered'."

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

List Bot Sources

Tool to list all sources for a specific bot. use when you need to retrieve paginated source lists after confirming the bot's identifier.

ActionInstant

Connect any two apps with Notis in the middle.

Slackbot and Docsbot ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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