Answer collection questions from Slack DMs
Resolve collection questions without leaving the conversation.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
View All Collections
Tool to view all collection jobs in detrack. use when you need to retrieve every collection job currently stored.
Why this helps
Collection overview requests create avoidable interruptions when the source data is in Detrack.
- Provides a fast collection snapshot
- Keeps the request in one channel
- Reduces repetitive portal work
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Detrack once.
- 2Create an automation for collection overview DMs.
- 3Tell Notis to view all Detrack collections and summarize the relevant information for the requester.
- 4Choose Direct Message Received and set a report destination.
- 5Test with one known collection question.
Questions about this workflow
Can it answer a specific collection question?
Yes, Notis can summarize the collection list around the details stated in the DM.
Will it edit collection records?
No. This workflow only views collections.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Detrack. A trigger fires from one place; an action lands in another.
Slackbot triggers
Detrack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Collection
Tool to add a new collection in detrack. use after gathering all necessary collection details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete All Collections
Tool to delete all collections in the account. use when you need to purge every collection for a specific date after confirmation.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Delete All Deliveries
Tool to delete all deliveries for a specific date. use when you need to purge deliveries in bulk before scheduling new ones.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Delete Delivery
Tool to delete one or more deliveries by date and d.o. number. use after confirming delivery entries to avoid accidental data loss (max 100 items per call).
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Edit Delivery
Tool to edit specific deliveries by date and d.o. number. use after confirming delivery identifiers to update their details (max 100 per call).
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Jobs
Tool to list all jobs with optional filters and pagination. use when you need to retrieve jobs by date, status, country, or other criteria.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Search
Tool to search for deliveries, collections, or vehicles. use after defining search criteria to retrieve matching jobs.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
View All Collections
Tool to view all collection jobs in detrack. use when you need to retrieve every collection job currently stored.
Connect any two apps with Notis in the middle.
Slackbot and Detrack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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