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Investigate Datadog traces from Slack

Paste a trace id in Slack and get the full request story back where the question started.

Trigger

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

Action

Get Trace by ID

Get detailed information about a specific trace by its id. this action retrieves comprehensive details about a distributed trace, including all spans, timing information, errors, and metadata. it's essential for: - deep diving into specific request flows during incidents - understanding the complete journey of a problematic request - analyzing performance bottlenecks in detail - correlating errors across services - debugging complex distributed system issues the trace id is typically obtained from logs, error reports, or trace search results.

Why this helps

Trace investigation stalls when people have to switch tools just to inspect one request.

  • Shorten debugging cycles
  • Keep trace context with the request
  • Make technical findings easier to share

Setup

Build it in a few focused steps.

  • 1Connect Slackbot and Datadog in the Notis portal.
  • 2Create an automation for trace investigations.
  • 3Tell Notis to extract the trace id from each DM, retrieve the trace, and summarize slow spans, errors, and service transitions.
  • 4Choose Direct Message Received as the trigger and select a report channel.
  • 5Test it with one real trace id.

Questions about this workflow

What if no trace id is present?

Notis reports that the identifier is missing so the requester can provide it.

Can the summary include every span?

It can highlight the slowest and failed spans while linking the retrieved trace details in the report.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slackbot to Datadog. A trigger fires from one place; an action lands in another.

Slackbot triggers

Datadog actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Dashboard

Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create downtime

Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Create event

Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Create monitor

Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Create SLO

Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Create Synthetic API Test

Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Create Webhook

Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Delete Dashboard

Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.

ActionInstant

Connect any two apps with Notis in the middle.

Slackbot and Datadog, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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