Check Customer.io delivery after a Slack reaction is removed
A removed reaction can indicate a campaign concern. Get delivery evidence before deciding what to do next.
Trigger
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Action
Get Messages
Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.
Why this helps
Teams debate campaign changes without quickly checking actual delivery data.
- Adds evidence to campaign decisions
- Reduces speculative follow-up
- Creates a clear review report
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Customerio once in Notis.
- 2Create an automation for reaction removal delivery reviews.
- 3Tell Notis to identify the related campaign context and retrieve matching Customer.io message delivery metrics.
- 4Pick Message Reaction Removed as the trigger.
- 5Choose a report channel, then test with one real reaction removal.
Questions about this workflow
What if the reaction has no campaign reference?
Notis can report that it needs a message id, campaign name, or time range.
Does this alter Customer.io data?
No. It retrieves message metrics for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Customerio. A trigger fires from one place; an action lands in another.
Slackbot triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Integrations
Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get Messages
Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Segment Details
Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get Segment Membership
Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get Segments
Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Get Trigger
Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Slackbot and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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