Turn Slack DMs into client SMS follow ups
Move a clear request from your private Slack inbox to the phone channel your client watches.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Send SMS Messages
Tool to send one or more SMS messages via ClickSend. Use when you need to send SMS messages to recipients. Supports up to 1000 messages per API call and provides detailed status for each message.
Why this helps
Client follow ups get delayed when requests stay buried in direct messages.
- Capture requests from private conversations
- Speed up client communication
- Keep a consistent follow up process
Setup
Build it in a few focused steps.
- 1Connect Slackbot and ClickSend in the Notis portal.
- 2Create the automation and describe how a DM should become a client SMS.
- 3Pick Direct Message Received as the trigger.
- 4Choose where Notis should post run reports.
- 5Test with one real request DM.
Questions about this workflow
Can I tell Notis which DMs qualify?
Yes. State the request type, sender context, or wording that should start the SMS.
What if the recipient is unclear?
Ask Notis to pause and report the missing recipient instead of sending an incomplete message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to ClickSend. A trigger fires from one place; an action lands in another.
Slackbot triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Channel Message Received
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Connect any two apps with Notis in the middle.
Slackbot and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business ClickSend.