Flag role accounts in Slack DMs
Know when a prospect email belongs to a person or a shared mailbox.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Role Account Verifier
Tool to determine if an email is a role-based account. Use when identifying group mailboxes (e.g., support@) before sending targeted communications.
Why this helps
A quick DM can contain an address that looks usable but reaches a group inbox.
- Avoid personalizing outreach to generic inboxes
- Surface group mailboxes early
- Keep decisions inside Slack
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Clearout once in Notis.
- 2Create an automation named Flag DM role accounts.
- 3Tell Notis to find emails in each DM and report whether each is role based.
- 4Pick Direct Message Received, select a report destination, and test with one DM.
Questions about this workflow
What counts as a role account?
Clearout checks whether the address is a generic or group mailbox such as support@.
Can Notis handle multiple addresses in one DM?
Yes, it can review each address it identifies in the message.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Clearout. A trigger fires from one place; an action lands in another.
Slackbot triggers
Clearout actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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New Channel Created Trigger
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Catch-All Verify
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Channel Message Received
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Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
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Tool to retrieve MX records for a domain in priority order. Use when you need to find a domain's mail servers (e.g., for email routing setup).
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Fetch Domain WHOIS Information
Tool to fetch WHOIS record for a domain. Use when you need WHOIS data for a domain.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Bulk Email Finder
Tool to upload a CSV or XLSX contacts file for bulk email finding. Use when you need to find emails for a list of contacts in bulk.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Cancel Bulk Email Finder Job
Tool to cancel a running bulk email finder job. Use when you need to stop an in-progress list scan before completion.
Connect any two apps with Notis in the middle.
Slackbot and Clearout, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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