Approve Altoviz customer updates with a reaction
React to a prepared customer change request and let Notis apply the update in Altoviz.
Trigger
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Action
Update Customer Information
This tool updates an existing customer's information in altoviz. it enables modification of various customer details including contact information, company details, and personal information.
Why this helps
Customer corrections wait in chat because approval and execution happen in separate places.
- Create a clear approval signal
- Reduce follow-up messages
- Keep the original request attached
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Altoviz once in the Notis portal.
- 2Create an automation named Approved customer update.
- 3Tell Notis to read the reacted message, verify the requested customer information, and update the existing Altoviz customer when the required details are present.
- 4Pick Message Reaction Added as the trigger and choose a report channel.
- 5React to one prepared update request to test the workflow.
Questions about this workflow
Which reaction should trigger it?
Describe the intended reaction in the automation prompt and use Slack's reaction event filtering when available.
What if required customer details are missing?
Notis should report the missing information instead of guessing or updating the record.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Altoviz. A trigger fires from one place; an action lands in another.
Slackbot triggers
Altoviz actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Product
Creates a new product in the altoviz system. this tool allows for the independent creation of a product with all necessary details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Product
This tool allows you to delete an existing product from altoviz. the action permanently removes the product from the system.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Find Contact by Email
This tool allows searching for contacts in altoviz using an email address. the action is independently executable and returns contact details if found.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Find Customer by Email
This tool allows you to find a customer in altoviz by their email address. this is a standalone action that doesn't require any resource ids or dependencies on other tools.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Find Product by Number
This tool allows users to find products in altoviz using the product number. it retrieves detailed product information including id, name, number, description, price, and other relevant metadata. it is a critical operation for product management in altoviz.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get Classifications List
This tool retrieves a list of classifications from the altoviz platform. classifications are essential for producing accounting registers from user-created invoices. it can fetch all classifications or filter them by type.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Get Units List
This tool retrieves a list of all available units in the altoviz system. units are used for product measurements and quantity specifications in various transactions.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get VAT Rates
This tool retrieves a list of all available vat rates from altoviz. it's essential for creating and managing invoices and quotes where vat calculations are required. it supports retrieving vat rates, validating them for different regions, and ensuring correct tax calculations in financial documents.
Connect any two apps with Notis in the middle.
Slackbot and Altoviz, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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