Fetch Adrapid account context from Slack reactions
A reaction can hand off account context without another ticket.
Trigger
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Action
Get user and API info
Tool to get user account and api information. use when you need to retrieve authenticated user details and api versions.
Why this helps
Support threads lose momentum when account details require a separate manual lookup.
- Speed up support handoffs
- Keep account context attached
- Reduce duplicate questions
Setup
Build it in a few focused steps.
- 1Connect Slackbot and Adrapid in Notis once.
- 2Create the automation and describe the account context lookup in one instruction.
- 3Pick Message Reaction Added as the trigger.
- 4Choose where the context summary should go.
- 5Test it with one real support thread reaction.
Questions about this workflow
What starts the lookup?
Adding a reaction to a relevant Slack message starts the workflow.
Can it update the Adrapid account?
No. It retrieves authenticated user and API details only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slackbot to Adrapid. A trigger fires from one place; an action lands in another.
Slackbot triggers
Adrapid actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get API info
Tool to retrieve api root information. use when you need to discover the api's description and version details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get user and API info
Tool to get user account and api information. use when you need to retrieve authenticated user details and api versions.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
List Banners
Tool to list all banners and their statuses. use when you need to retrieve banners after creation or to audit existing banners. ensure you apply filters to narrow down results (e.g., status='ready').
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slackbot and Adrapid, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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