Capture customer feedback from Slack
Turn useful customer feedback shared in Slack channels into organized Dovetail data points for later review.
Connect Slack to Dovetail
When something happens in Slack, Notis takes the next step in Dovetail. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Triggers when a new channel is created.
Do this · Action
Creates a Dovetail channel for customer feedback; requires the channel:write permission.
Examples
Ways Notis can move work from Slack to Dovetail
Register research contacts from Slack DMs
Turn a DM that identifies a new research participant into a Dovetail contact, so follow-up starts with a recorded person.
Save research messages marked with a reaction
Use a chosen Slack reaction as a lightweight signal to save a message as a Dovetail data point.
Turn recurring customer pain into insights
Capture clear customer pain patterns shared in Slack as Dovetail insights for product discussions.
Log feature requests as research data
Save feature requests discussed in Slack as Dovetail data points with the requester context and stated need.
Capture interview notes shared in Slack
Save interview takeaways posted in Slack as Dovetail data points before they disappear in team updates.
Log survey feedback shared in Slack
Capture survey comments shared in Slack as Dovetail data points with useful response context.
Synthesize product patterns into Dovetail
Save clearly stated patterns across a Slack product discussion as a Dovetail insight with supporting context.
Promote endorsed findings into insights
Use a deliberate Slack reaction to mark a synthesized finding for storage as a Dovetail insight.
Supported Triggers and Actions
Notis builds workflows that link Slack to Dovetail. A trigger fires from one place; an action lands in another.
Slack triggers
Dovetail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
TriggerScheduled
Create Channel
Creates a Dovetail channel for customer feedback; requires the channel:write permission.
ActionInstant
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
TriggerInstant
Create Contact
Create a new contact.
ActionInstant
New Channel Created Trigger
Triggers when a new channel is created.
TriggerInstant
Create Data Point
Record and classify a data point in a channel.
ActionInstant
Channel Message Received
Triggers when a message is posted in a channel, excluding direct messages.
TriggerInstant
Create Data
Creates a research data item in a project.
ActionInstant
Direct Message Received
Triggers when a new direct message, including a thread reply, is sent to a user.
TriggerInstant
Create Insight
Save a research insight, optionally linking it to a project.
ActionInstant
Message Reaction Added
Triggers when a reaction is added to a message.
TriggerInstant
Create Topic
Creates a topic in a Dovetail channel to categorize incoming data points.
ActionInstant
Message Reaction Removed
Triggers when a reaction is removed from a message.
TriggerInstant
Create Doc
Creates a document in a project; its content is stored but not returned.
ActionInstant
New Bot Message Received Trigger
Triggers when a bot posts a new message in a channel.
TriggerInstant
Delete Channel
Move a channel to the project trash, where it can be restored for 30 days.
ActionInstant
Trigger Types
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a schedule (recurring or one-time), and a change in one of your Notis databases.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,500+ apps can start a workflow.
New Notion pageStripe chargeCalendar event
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Any HTTP POSTCustom backendIoT event
Works with
ZapierPipedream
Most used
Scheduled triggers
Run a workflow on the clock, on a recurring schedule or once at a set date and time. Daily standups, hourly syncs, a one-off launch reminder: the workhorse of Notis.
Daily · 8:00Weekdays onlyOnce · Dec 13
Beta
Database triggers
Fire when a row in one of your Notis databases is added or edited, with optional filters on its properties. New lead added, status changed, value crosses a limit.
Row addedProperty editedValue > limit
Why AI automation
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Classic automationAI automation
Cost
$ · pay per run
$$ · AI models per run
Reliability
Breaks on schema change
Adapts to format changes
Setup
Click 8 dropdowns
Describe it in English
Handles fuzzy
Hard-coded fields only
Reads intent, summarises
Human in loop
Bolted on
Built in · approval inbox
Maintenance
You own every break
Self-heals · we own it
Ease of use
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
TriggerRow added to "Q4 OKRs"
Condition✦Status = "Blocked"
AI step✦Summarise the blocker in plain English
ActionDM the row owner with summary
Timeout✦No reply in 24h → ping you
Observability
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
- Approval inbox, confirm via chat in one tap
- Audit logs for compliance teams
Automations
Inbox
All12Manager5Telegram1Messages0WhatsApp2Email4Slack8
Migrate background jobs to a durable queue You can cancel it through Stripe
3 daysNotis v3 release update This one’s v3: Notis Manager (desktop app with …
8 daysAdd multi-tenant RBAC User initiates a voice call
13 daysDraft pricing v (tiers, limits, overages) and sanity-check margins
2 weeksVerify analytics events for new features That’s a really interesting automat…
1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
Related pairs
More ways to connect Slack and Dovetail
Connect any two apps with Notis in the middle.
Slack and Dovetail, or any other combination from 1,500+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Dovetail.