Analyze Datadog spans for a customer issue
Move from a reported symptom to latency and error patterns across the affected request path.
Trigger
New Note Received Trigger
Triggered when a new note is created in Pipedrive
Action
Search Spans Analytics
Search and analyze span data with aggregations in datadog. this action uses the datadog spans analytics api to perform advanced queries and aggregations on trace span data. it's essential for: - analyzing error rates and latency patterns - understanding service dependencies and bottlenecks - root cause analysis during incidents - performance monitoring and optimization the api supports complex queries with grouping, filtering, and various aggregation functions similar to log analytics.
Why this helps
Customer issue notes rarely come with the aggregation work needed to identify a systemic bottleneck.
- Find patterns beyond one request
- Surface latency and error hotspots
- Give engineers a focused investigation summary
Setup
Build it in a few focused steps.
- 1Connect Pipedrive and Datadog in Notis once.
- 2Create an automation for span analytics from customer notes.
- 3Tell Notis to extract the affected service and time window, run span analytics, and summarize notable latency or error groups.
- 4Pick the New Note Received trigger and select a report channel.
- 5Test with one note describing a performance problem.
Questions about this workflow
Can it analyze a specific endpoint?
Yes, include the endpoint or service in the instruction or note context.
What if the time window is unclear?
Notis uses available clues and reports the exact window used for the analysis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Pipedrive to Datadog. A trigger fires from one place; an action lands in another.
Pipedrive triggers
Datadog actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dashboard
Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create downtime
Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.
New Deal Received Trigger
Triggered when a new deal is created in Pipedrive
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
New Note Received Trigger
Triggered when a new note is created in Pipedrive
Create monitor
Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.
New Organization Received Trigger
Triggered when a new organization is created in Pipedrive
Create SLO
Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.
Create Synthetic API Test
Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.
Create Webhook
Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.
Delete Dashboard
Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.
Connect any two apps with Notis in the middle.
Pipedrive and Datadog, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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