Mute a Datadog monitor from a maintenance note
Prevent planned customer work from creating noisy alerts while keeping the maintenance decision traceable.
Trigger
New Note Received Trigger
Triggered when a new note is created in Pipedrive
Action
Mute Monitor
Mute a monitor in datadog. temporarily silences alerts from a monitor, which is useful during maintenance windows, deployments, or when investigating known issues to prevent alert fatigue.
Why this helps
Planned maintenance can trigger avoidable alerts when the CRM record and monitoring controls are disconnected.
- Reduce false alarms
- Keep maintenance actions traceable
- Protect attention during planned work
Setup
Build it in a few focused steps.
- 1Connect Pipedrive and Datadog in Notis once.
- 2Create an automation for approved maintenance notes.
- 3Tell Notis to identify the monitor, confirm the stated maintenance window, and mute only that monitor.
- 4Pick the New Note Received trigger and choose a report channel.
- 5Test with one approved maintenance note and verify the mute result.
Questions about this workflow
What if the maintenance window is missing?
Notis reports the missing timing and does not apply an unsafe mute.
Can it mute multiple monitors?
Only if you explicitly instruct it and the note clearly identifies the intended monitors.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Pipedrive to Datadog. A trigger fires from one place; an action lands in another.
Pipedrive triggers
Datadog actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dashboard
Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create downtime
Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.
New Deal Received Trigger
Triggered when a new deal is created in Pipedrive
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
New Note Received Trigger
Triggered when a new note is created in Pipedrive
Create monitor
Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.
New Organization Received Trigger
Triggered when a new organization is created in Pipedrive
Create SLO
Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.
Create Synthetic API Test
Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.
Create Webhook
Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.
Delete Dashboard
Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.
Connect any two apps with Notis in the middle.
Pipedrive and Datadog, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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