Look up Dynamics365 leads from Outlook emails
See the CRM context before you decide how to respond.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Dynamicscrm get a lead
Dynamicscrm get a lead
Why this helps
Inbox decisions are made without the lead history already stored in Dynamics365.
- Reduce tab switching
- Respond with better context
- Spot existing pipeline history
Setup
Build it in a few focused steps.
- 1Connect Outlook and Dynamics365 in Notis once.
- 2Create an automation that looks up the matching Dynamics365 lead for each relevant new message and summarizes the returned context.
- 3Pick New Outlook Message as the trigger.
- 4Choose a report channel and test with one message from a known lead.
Questions about this workflow
Does this create a new lead?
No. This workflow retrieves an existing lead for context.
What if no match is found?
Ask Notis to report that no matching lead was returned so you can decide what to do.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Dynamics365. A trigger fires from one place; an action lands in another.
Outlook triggers
Dynamics365 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get all invoices action
Get all invoices action
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Account
Creates a new account entity record in dynamics crm using the web api.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Create Case
Creates a new case (incident) entity record in dynamics crm using the web api.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Create Contact
Creates a new contact entity record in dynamics crm using the web api.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Create Invoice
Creates a new invoice entity record in dynamics crm using the web api.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Create Lead
Creates a new lead entity record in dynamics crm using the web api.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Create Opportunity
Creates a new opportunity entity record in dynamics crm using the web api.
Create Sales Order
Creates a new sales order entity record in dynamics crm using the web api.
Connect any two apps with Notis in the middle.
Outlook and Dynamics365, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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