Look up DPD customers from incoming Outlook email
Give customer emails the right account context before you reply or delegate.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
List DPD Customers
Tool to list customers in your dpd account. use when you need a filtered or paginated list of customers for reporting or synchronization.
Why this helps
Support and sales messages can be hard to connect to the right customer record quickly.
- Speeds customer identification
- Improves handoffs
- Reduces duplicate questions
Setup
Build it in a few focused steps.
- 1Connect Outlook and Dpd2 in Notis once.
- 2Create an automation for customer lookups.
- 3Tell Notis to list DPD customers relevant to a new Outlook message and summarize the likely matches.
- 4Pick New Outlook Message as the trigger and choose a report channel.
- 5Send one real customer email to test the workflow.
Questions about this workflow
Will it change customer records?
No. The supported action lists customers for review.
What if there are several matches?
Ask Notis to present all plausible matches and call out uncertainty.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Dpd2. A trigger fires from one place; an action lands in another.
Outlook triggers
Dpd2 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Storefront
Tool to retrieve details of a specific storefront by its id. use when you need storefront metadata after you have its id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List DPD Customers
Tool to list customers in your dpd account. use when you need a filtered or paginated list of customers for reporting or synchronization.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
List DPD Purchases
Tool to list all purchases made through your dpd account. use when you need to retrieve purchase records with optional date filters and pagination for reporting or analysis.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
List Storefronts
Tool to list all storefronts in your dpd account. use after authenticating to fetch storefront details before managing products or purchases.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
List Subscribers
Tool to list subscribers for a given storefront. use when you need a paginated and filtered list of subscribers after storefront setup.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
DPD: Ping API
Tool to ping the api to check its status. use when verifying api connectivity before further operations.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Verify DPD Notification
Tool to verify a webhook notification's authenticity by posting back the original signature and payload. use after receiving a notification to confirm it originates from dpd.
Connect any two apps with Notis in the middle.
Outlook and Dpd2, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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