Search Detrack from a support webhook
Give support requests an immediate delivery lookup.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Search
Tool to search for deliveries, collections, or vehicles. use after defining search criteria to retrieve matching jobs.
Why this helps
Support teams often need delivery facts before they can answer a customer clearly.
- Shorten support investigations
- Reduce app switching
- Return delivery context consistently
Setup
Build it in a few focused steps.
- 1Connect Detrack in Notis once.
- 2Create an automation named Search delivery from support webhook.
- 3Tell Notis to search Detrack using the customer and delivery details in each webhook and summarize matching records.
- 4Choose a webhook trigger and copy the generated endpoint into your support system.
- 5Choose a report channel and test with one real request.
Questions about this workflow
What must the webhook include?
It should include enough information to identify the customer or delivery, such as a delivery number, name, address, or tracking reference.
Does the webhook update Detrack?
No. This workflow searches and reports matching jobs.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Detrack. A trigger fires from one place; an action lands in another.
Outlook triggers
Detrack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Collection
Tool to add a new collection in detrack. use after gathering all necessary collection details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete All Collections
Tool to delete all collections in the account. use when you need to purge every collection for a specific date after confirmation.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Delete All Deliveries
Tool to delete all deliveries for a specific date. use when you need to purge deliveries in bulk before scheduling new ones.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Delete Delivery
Tool to delete one or more deliveries by date and d.o. number. use after confirming delivery entries to avoid accidental data loss (max 100 items per call).
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Edit Delivery
Tool to edit specific deliveries by date and d.o. number. use after confirming delivery identifiers to update their details (max 100 per call).
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
List Jobs
Tool to list all jobs with optional filters and pagination. use when you need to retrieve jobs by date, status, country, or other criteria.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Search
Tool to search for deliveries, collections, or vehicles. use after defining search criteria to retrieve matching jobs.
View All Collections
Tool to view all collection jobs in detrack. use when you need to retrieve every collection job currently stored.
Connect any two apps with Notis in the middle.
Outlook and Detrack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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