Find the right Datascope ticket type from an email
Turn loosely worded findings into a clear classification shortlist before anyone enters data.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Get Ticket Types
Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.
Why this helps
Inconsistent ticket classification makes trends harder to compare later.
- Improves classification consistency
- Shows available ticket types
- Saves time during intake
Setup
Build it in a few focused steps.
- 1Connect Outlook and Datascope once.
- 2Create an automation for ticket type lookups.
- 3Instruct Notis to read each finding email, retrieve Datascope ticket types, and recommend the closest options with a short rationale.
- 4Pick New Outlook Message as the trigger and select a report channel.
- 5Test using one representative finding email.
Questions about this workflow
Does this create a ticket?
No. It retrieves ticket types and provides a recommendation.
What if no type matches?
Notis can report that no close match was found for manual review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Datascope. A trigger fires from one place; an action lands in another.
Outlook triggers
Datascope actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Location
Tool to create a new location in DataScope with geographic coordinates. Use when you need to register a physical location with name and code identifiers.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All Answers V2
Tool to retrieve last answers from Datascope forms (limit 200 per request). Use when you need to fetch form submissions with optional filtering by form, user, date range, or location. Supports pagination via offset parameter for retrieving additional batches.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Get All Answers With Metadata
Tool to retrieve all answers with metadata from the DataScope platform. Returns up to 600 form answers with form metadata, user information, timestamps, and GPS coordinates. Use when you need to fetch submission data with filtering options by form, user, date range, or location.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Get all list elements
Tool to retrieve all items from a specific metadata list in Datascope. Use when you need to fetch all elements belonging to a particular list type (products, locations, customers, etc.).
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Get All Locations
Tool to retrieve all locations configured in the DataScope system. Use when you need to access location data including addresses, coordinates, and company associations.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Get Last Tickets
Tool to retrieve the last 5 tickets (findings) from the DataScope system. Use when you need to view recent tickets or findings.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Get List Element
Tool to retrieve a specific element from a metadata list by type and ID. Use when you need to fetch detailed information about a specific list element such as locations, products, or other metadata objects.
Get Ticket Types
Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.
Connect any two apps with Notis in the middle.
Outlook and Datascope, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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