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Triage client requests from Outlook in Dailybot

Give every client request a visible next step before it slips through.

Trigger

New Outlook Message

Triggered when a new message is received in the Outlook mailbox.

Action

Send Message

This tool allows sending a message through dailybot to either specific users or channels/rooms. the message can include markdown formatting.

Why this helps

Requests arrive in the inbox without a shared owner or clear urgency.

  • Surface urgent requests quickly
  • Create shared accountability
  • Reduce repeated inbox checks

Setup

Build it in a few focused steps.

  • 1Connect Outlook and Dailybot once in Notis.
  • 2Create an automation named Outlook Client Request Triage.
  • 3Tell Notis to detect requests, summarize the ask, flag urgency, and send a triage message to Dailybot.
  • 4Pick New Outlook Message as the trigger and choose the Dailybot destination.
  • 5Test with one real client request.

Questions about this workflow

Can the triage include a proposed owner?

Yes. Ask Notis to suggest an owner based on the message context, while marking the suggestion for review.

Does this change the Outlook email?

No. It creates a Dailybot message and leaves the original email unchanged.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Outlook to Dailybot. A trigger fires from one place; an action lands in another.

Outlook triggers

Dailybot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Find User by UUID

This tool allows you to find and retrieve information about a specific user in dailybot. it uses the provided user uuid to lookup the user and returns detailed information including the user's uuid, full name, image, username, occupation, birth date, chat platform data, and organization details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Find Workflow by Name

This tool allows users to find a specific workflow within dailybot by providing the workflow name. it returns detailed information including the workflow id, workflow name, workflow status, workflow type, created at, and updated at. it is especially useful to locate a workflow before running or modifying it.

ActionInstant

New Contact Added

Triggered when a new contact is added in the Outlook contacts.

TriggerInstant

Get All Users

This tool retrieves a list of all users within the organization from dailybot. it doesn't require any input parameters other than authentication. the returned json contains user details including uuid, active status, full name, and organizational data.

ActionInstant

Calendar Event Changes

Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.

TriggerInstant

Get Workflows List

This tool retrieves a list of all workflows that the authenticated user has access to in dailybot. it can be executed independently with only the authentication required, and it supports optional pagination parameters (page, per page) to refine the response.

ActionInstant

New Calendar Event

Triggered when a new calendar event is created in the Outlook calendar.

TriggerInstant

Give Kudos to Users

This tool allows giving kudos to one or multiple users in dailybot. kudos can be given either on behalf of dailybot or the api key owner.

ActionInstant

New Outlook Message

Triggered when a new message is received in the Outlook mailbox.

TriggerInstant

Send Message

This tool allows sending a message through dailybot to either specific users or channels/rooms. the message can include markdown formatting.

ActionInstant

New Sent Message

Triggered when a new message is sent from the Outlook mailbox.

TriggerInstant

Connect any two apps with Notis in the middle.

Outlook and Dailybot, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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