Retrieve Brightspace demographics for an Outlook support request
Give support requests the right learner context while keeping the lookup focused.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Get Org Unit Demographics
Retrieves all demographics entries for users enrolled in a particular org unit. notes: - filters are applied cumulatively (all conditions must match) - when using id lists in filters, matching any id in the list satisfies that filter - for example: with roleids=[1,2], userids=[3,4], search="value": * users must have role 1 or 2 (either role matches) * and must have id 3 or 4 (either id matches) * and must have a field matching "value" - results are paged; use bookmark parameter for subsequent pages requires oauth2 scope: - demographics:orgunit:read available in api versions 1.46+ (lms v20.24.3+)
Why this helps
Support work slows when relevant learner context requires multiple manual searches.
- Shorten support investigations
- Use consistent lookup criteria
- Reduce context switching
Setup
Build it in a few focused steps.
- 1Connect Outlook and D2L Brightspace in Notis once.
- 2Create an automation named Support Context Lookup.
- 3Tell Notis to retrieve only the requested Brightspace organizational demographics and summarize relevant findings.
- 4Pick New Outlook Message as the trigger, choose a report channel, and test with one support request.
Questions about this workflow
Can it limit the lookup to named users?
Yes. Include the user identifiers or other criteria in the request and tell Notis to use them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to D2lbrightspace. A trigger fires from one place; an action lands in another.
Outlook triggers
D2lbrightspace actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy Role
Creates a new role copied from an existing role in d2l brightspace. notes: - the new role will not have any capabilities upon the old role from which it was created - some capabilities will be copied for the new role (e.g., if old role users could impersonate other old role users, new role users will be able to impersonate other new role users) - additional capabilities must be manually created after copying requires oauth2 scope: - role:detail:create available in api versions unstable (lms v10.4.10+)
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Course Offering
Creates a new course offering in d2l brightspace. notes: - course code limitations: max 50 chars, no special chars: \ : * ? " < > | ' # , % & - path: leave empty if path enforcement is enabled - semesterid: provide null if not using the semester element - canselfregister: required for api v1.28+, not supported before v1.28 requires oauth2 scope: - orgunits:course:create available in api versions 1.46+ (lms v20.24.3+)
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Create Course Template
Creates a new course template in d2l brightspace. notes: - course template code limitations: max 50 chars, no special chars: \ : * ? " < > | ' # , % & - path: leave empty if path enforcement is enabled requires oauth2 scope: - orgunits:coursetemplate:create available in api versions 1.46+ (lms v20.24.3+)
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Create Grade Object
Creates a new grade object for a particular org unit. the grade object can be one of four types: 1. numeric: for numeric grades with max points 2. passfail: for pass/fail assessments 3. selectbox: for predefined grade options 4. text: for text-only feedback returns a gradeobject json block containing the created grade object's data, including its assigned id. requires oauth2 scope: - grades:gradeobjects:write available in api versions 1.75+ (lms v20.24.5+)
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Create Quiz
Creates a new quiz in d2l brightspace. notes: - numberofattemptsallowed must be between 1 and 10 (inclusive) or null for unlimited - password must not be empty or whitespace if provided - notificationemail must be a valid email address if provided - timelimitvalue: 0 for no limit (with isenforced false), or 1-9999 for enforced limit - deductionpercentage must be between 0 and 100 if provided - as of le api v1.71: - latelimitminutes is ignored - latesubmissionoption 1 is treated as 2 (autosubmitattempt) - submissiongraceperiod is not used - pagingtypeid added in le api v1.78 - date fields should be in utc format requires oauth2 scopes: - quizzing:quizzes:read - quizzing:quizzes:create available in api versions 1.75+ (lms v20.24.5+)
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Create Quiz Category
Creates a new quiz category in d2l brightspace. returns a quizcategoryreaddata json block containing: - categoryid: the id of the created category - name: the name of the category - sortorder: the sort order value requires oauth2 scopes: - quizzing:quizzes:read - quizzing:quizzes:create available in api versions 1.75+ (lms v20.24.5+)
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Create User
Creates a new user entity in d2l brightspace. requires oauth2 scope: - users:userdata:create available in api versions 1.46+ (lms v20.24.3+) notes: - firstname and lastname are used as legal names - externalemail must be null or a valid email address - orgdefinedid must be unique across the organization if provided - preferred names must be set separately after user creation
Delete Course Template
Deletes a course template from d2l brightspace. requires oauth2 scope: - orgunits:course:delete available in api versions 1.46+ (lms v20.24.3+)
Connect any two apps with Notis in the middle.
Outlook and D2lbrightspace, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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