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Skip a stalled Coupa invoice approver

Keep invoices moving when the current approver is unavailable, with a targeted bypass based on an explicit escalation.

Trigger

New Outlook Message

Triggered when a new message is received in the Outlook mailbox.

Action

Bypass Current Invoice Approval

Tool to skip the current approver and activate the next approver in the approval chain. Use when you need to bypass the current pending approver and move to the next approver. Note that the invoice must be in an approvable status (e.g., 'pending_approval'), not 'draft' status.

Why this helps

Invoices stall behind unavailable approvers even after an escalation decision is made.

  • Removes avoidable approval stalls
  • Uses targeted action instead of broad bypass
  • Creates a clear run report

Setup

Build it in a few focused steps.

  • 1Connect Outlook and Coupa in Notis once.
  • 2Create an automation named Stalled approver escalation.
  • 3Tell Notis to bypass the current approver only when an authorized email names the invoice and reason, then report the next approval state.
  • 4Pick New Outlook Message as the trigger and choose a report destination.
  • 5Test with one real escalation and a pending invoice.

Questions about this workflow

Does this skip every approver?

No. It skips only the current approver on the identified invoice.

What if the invoice is not pending approval?

Notis should report that the action is unavailable and make no change.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Outlook to Coupa. A trigger fires from one place; an action lands in another.

Outlook triggers

Coupa actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Abandon Invoice

Tool to abandon an invoice. Use when an invoice is invalid and needs to be abandoned. Invoice once abandoned cannot be reversed.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Account

Tool to create a Coupa account. Use when you need to provision a new general ledger account with a specific chart-of-accounts type and code segments.

ActionInstant

New Contact Added

Triggered when a new contact is added in the Outlook contacts.

TriggerInstant

List Accounts

Tool to list accounts from Coupa. Use when you need to retrieve account IDs and codes with optional filters and pagination.

ActionInstant

Calendar Event Changes

Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.

TriggerInstant

Get Recent Accounts

Tool to retrieve recently accessed accounts from Coupa. Use when you need to view accounts that the user has recently interacted with.

ActionInstant

New Calendar Event

Triggered when a new calendar event is created in the Outlook calendar.

TriggerInstant

Get Account

Tool to retrieve a specific account by ID. Use when you need detailed account information including segments, type, and status.

ActionInstant

New Outlook Message

Triggered when a new message is received in the Outlook mailbox.

TriggerInstant

Update Account

Tool to update an existing Coupa account. Use when you need to modify account information including account type, activation status, code segments, and display name.

ActionInstant

New Sent Message

Triggered when a new message is sent from the Outlook mailbox.

TriggerInstant

List Account Types

Tool to list account types in Coupa. Use when you need account type IDs and names for account creation.

ActionInstant

Get Account Type

Tool to retrieve a specific account type by ID. Use when you need detailed information about a chart of accounts.

ActionInstant

Connect any two apps with Notis in the middle.

Outlook and Coupa, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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