Review recurring email topics for content gaps
Find the questions your inbox keeps asking before they become a larger support burden.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
Why this helps
Repeated email questions reveal documentation gaps, but patterns are hard to notice day by day.
- Spot repeated questions
- Prioritize documentation work
- Use a consistent saved query
Setup
Build it in a few focused steps.
- 1Connect Outlook and Contentful graphql in Notis once.
- 2Create an automation for weekly content gap review.
- 3Tell Notis to summarize recurring Outlook topics and run your registered persisted query against them.
- 4Pick a weekly schedule trigger and choose a report channel.
- 5Test with one week of representative messages.
Questions about this workflow
What does the query return?
It returns the Contentful data defined by your persisted query, such as matching entries or missing topics.
Can this create new Contentful content?
No. It identifies gaps and reports findings for your planning.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Contentful graphql. A trigger fires from one place; an action lands in another.
Outlook triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Tool to retrieve a Contentful Management API (CMA) access token. Use when making CMA calls to ensure valid authorization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Connect any two apps with Notis in the middle.
Outlook and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Contentful graphql.