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Route every new Outlook request to a suitable bot

Get a fast bot recommendation for incoming requests without scanning your bot catalog.

Trigger

New Outlook Message

Triggered when a new message is received in the Outlook mailbox.

Action

List Bots

Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.

Why this helps

Choosing the right specialized bot adds friction when an inbox is already overloaded.

  • Speed up request triage
  • Use specialized bots consistently
  • Reduce decision fatigue

Setup

Build it in a few focused steps.

  • 1Connect Outlook and Chatbotkit in Notis once.
  • 2Create an automation named Email bot selection.
  • 3Tell Notis to list Chatbotkit bots and recommend the best match for each new email with a reason and missing information.
  • 4Pick New Outlook Message as the trigger and choose a report channel.
  • 5Test with one representative request.

Questions about this workflow

Can it recommend no bot?

Yes. Tell it to report when no available bot is a safe match.

Will it send the email to the bot?

No. It provides a recommendation using the list bots action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Outlook to Chatbotkit. A trigger fires from one place; an action lands in another.

Outlook triggers

Chatbotkit actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Complete Conversation

Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Integration

Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.

ActionInstant

New Contact Added

Triggered when a new contact is added in the Outlook contacts.

TriggerInstant

Create Skillset

Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.

ActionInstant

Calendar Event Changes

Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.

TriggerInstant

List Bots

Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.

ActionInstant

New Calendar Event

Triggered when a new calendar event is created in the Outlook calendar.

TriggerInstant

List conversation messages

Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.

ActionInstant

New Outlook Message

Triggered when a new message is received in the Outlook mailbox.

TriggerInstant

List Conversations

Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.

ActionInstant

New Sent Message

Triggered when a new message is sent from the Outlook mailbox.

TriggerInstant

List Datasets

Tool to list datasets. use when you need to browse or paginate through available datasets.

ActionInstant

List Integrations

Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.

ActionInstant

Connect any two apps with Notis in the middle.

Outlook and Chatbotkit, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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