Route email callback requests through the right widget
Make sure every callback request reaches the correct team and widget before the call begins.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Get Widget
Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.
Why this helps
A callback can go to the wrong queue when inbox context and widget setup are disconnected.
- Choose the correct callback destination
- Reduce routing mistakes
- Add widget context before taking action
Setup
Build it in a few focused steps.
- 1Connect Outlook and Callpage in Notis once.
- 2Create an automation that reads qualifying new messages, retrieves the matching Callpage widget, and reports the widget details for the next step.
- 3Pick New Outlook Message as the trigger.
- 4Choose a report channel and test with one real callback request.
Questions about this workflow
How does it know which widget to inspect?
Include the widget id, site, or routing label in the email or your automation instruction.
Does this action start a call?
No. It retrieves widget details so the automation can make a grounded routing decision.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Callpage. A trigger fires from one place; an action lands in another.
Outlook triggers
Callpage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get All Managers
Tool to retrieve a list of managers for a specific widget with pagination. use when you need to page through all managers assigned to a widget after confirming its id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All SMS Messages
Tool to retrieve all sms messages for a widget. use when you need to fetch both default and custom sms templates after confirming the widget exists.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Get All Users
Tool to retrieve a list of all users with pagination. use when you need to page through all users in your callpage account to synchronize or audit user records.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Get All Widgets
Tool to retrieve a list of widgets with pagination. use when you need to page through all widgets after api authentication.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Get API Root
Tool to get the root api greeting. use to verify connectivity and retrieve the initial api greeting after setting the api key.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Get Manager Status Statistics
Tool to retrieve statistical data about manager statuses. use when you need summary counts of enabled and disabled managers for a specific widget.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Get SMS Statistics
Tool to retrieve statistical data about sms messages. use when you need summary counts of sms messages for a given widget.
Get Widget
Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.
Connect any two apps with Notis in the middle.
Outlook and Callpage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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