Route inbox questions into Botstar
Let Botstar pick up the question while Outlook remains your source of truth.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Webview send response
Tool to send data from the webview back to the botstar chatbot. use when you need to transmit responses or custom outputs from an open webview.
Why this helps
Questions requiring a guided flow are easy to lose when they remain buried in the inbox.
- Routes questions into a guided experience
- Preserves the original request
- Reduces manual copy and paste
Setup
Build it in a few focused steps.
- 1Connect Outlook and Botstar in the Notis portal.
- 2Create an automation for routing selected email questions.
- 3Tell Notis to identify actionable questions in each new Outlook message and send a concise request with context to the Botstar webview.
- 4Pick Outlook New Outlook Message as the trigger.
- 5Choose a report channel and test with one real question.
Questions about this workflow
Can the original message context be included?
Yes. Ask Notis to include the relevant request, sender context, and any constraints stated in the email.
What happens to messages without a clear question?
The automation can report them for review without sending a webview response.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Botstar. A trigger fires from one place; an action lands in another.
Outlook triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Outlook and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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