Route new requests to a Botpress workspace
Turn inbox requests into clear workspace decisions.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Why this helps
Requests wait when nobody knows which Botpress workspace owns them.
- Speeds ownership decisions
- Makes workspace choices explicit
- Reduces handoff confusion
Setup
Build it in a few focused steps.
- 1Connect Outlook and Botpress in Notis once.
- 2Create an automation for request routing.
- 3In one instruction, ask Notis to list workspaces and recommend where each new message belongs, with reasons.
- 4Select New Outlook Message and a report channel.
- 5Test with one representative request.
Questions about this workflow
Does it move the request automatically?
No. It recommends a workspace based on the message and available workspace data.
What if no workspace fits?
The report flags that no suitable workspace was identified.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Botpress. A trigger fires from one place; an action lands in another.
Outlook triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Tool to delete a file by its id or key. use after confirming the file exists.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account
Tool to get details of the authenticated account. use after confirming valid credentials.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
LIST_BOT_ISSUES
Tool to list issues associated with a specific bot. use when you need to discover errors or configuration problems tied to a bot, optionally paginating through results.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
LIST_CONVERSATIONS
Tool to list all conversations. use when you need to retrieve and page through chat threads.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
LIST_FILE_TAGS
Tool to list all tags used across all bot files. use when you need to retrieve or display file tag metadata; supports pagination via nexttoken.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
LIST_FILE_TAG_VALUES
Tool to list all values for a given file tag across all files. use after determining the tag name; supports pagination via nexttoken.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
LIST_PUBLIC_WORKSPACES
Tool to retrieve a list of public workspaces. use when browsing publicly available workspaces before selection.
LIST_WORKSPACES
Tool to retrieve a list of workspaces. use when you need to list and page through your botpress workspaces, optionally filtering by handle.
Connect any two apps with Notis in the middle.
Outlook and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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