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Find the Botbaba contact behind a new Outlook message

See the conversation context before you decide how to respond.

Trigger

New Outlook Message

Triggered when a new message is received in the Outlook mailbox.

Action

Get BotBaba Contact

Tool to fetch a BotBaba contact by its ID. Use when you need to retrieve the full details of a contact after creation or update.

Why this helps

Inbox messages arrive without the contact history needed for a confident reply.

  • Surface contact context quickly
  • Make better reply decisions
  • Reduce tab switching

Setup

Build it in a few focused steps.

  • 1Connect Outlook and Botbaba in Notis once.
  • 2Create an automation named Sender context lookup.
  • 3Tell Notis to identify the sender and retrieve the corresponding Botbaba contact.
  • 4Pick New Outlook Message as the trigger and choose a report channel.
  • 5Test with one known sender.

Questions about this workflow

Does this create a contact if none is found?

No. State a separate approved action if you want missing contacts handled.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Outlook to Botbaba. A trigger fires from one place; an action lands in another.

Outlook triggers

Botbaba actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Shopify Cart Creation Simulator

Tool to simulate a Shopify cart creation webhook payload. Use when generating test payloads for BOTBABA_CART_CREATION_SHOPIFY_WEBHOOK.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Cart Creation Shopify Webhook

Tool to receive Shopify Cart Creation webhooks. Use when configuring Shopify webhook for Cart Creation events and forwarding the payload to Botbaba. Must be called upon receiving Shopify payload.

ActionInstant

New Contact Added

Triggered when a new contact is added in the Outlook contacts.

TriggerInstant

Cart Update Shopify Webhook

Tool to forward Shopify cart update events to BotBaba. Use when processing Shopify Cart Update webhook after configuring the webhook in your store.

ActionInstant

Calendar Event Changes

Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.

TriggerInstant

Shopify Checkout Creation Webhook Receiver

Tool to receive Shopify checkout creation webhook events. Use when configuring your Shopify store to notify BotBaba of checkout creation events.

ActionInstant

New Calendar Event

Triggered when a new calendar event is created in the Outlook calendar.

TriggerInstant

Checkout Update Shopify Webhook

Tool to forward Shopify checkout/update events to Botbaba. Use when handling Shopify checkout update notifications.

ActionInstant

New Outlook Message

Triggered when a new message is received in the Outlook mailbox.

TriggerInstant

Delete a broadcast campaign

Tool to delete a broadcast campaign. Use when you need to permanently remove a Botbaba broadcast by its ID after confirming it exists.

ActionInstant

New Sent Message

Triggered when a new message is sent from the Outlook mailbox.

TriggerInstant

Delete Contact

Tool to delete a contact. Use when you have the contact ID and want to remove it from Botbaba.

ActionInstant

Delete a conversation flow

Tool to delete a conversation flow. Use when you need to permanently remove a Botbaba flow by its ID after confirming it exists.

ActionInstant

Connect any two apps with Notis in the middle.

Outlook and Botbaba, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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