Create Bigmailer Support Responses from Outlook Messages
Give every support request a clear next step.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Create Transactional Campaign
This tool creates a new transactional campaign within a specified brand in bigmailer. it allows users to programmatically create new transactional campaigns by using the provided parameters (brandid, name, subject, fromname, fromemail, htmlcontent, etc.). the api endpoint returns details such as campaignid, name, status, and created at when a campaign is successfully created.
Why this helps
Support replies vary when you are switching between inbox, notes, and email tools.
- Standardize support responses
- Reduce context switching
- Surface unresolved requests quickly
Setup
Build it in a few focused steps.
- 1Connect Outlook and Bigmailer once in Notis.
- 2Create an automation for support response campaigns.
- 3In one instruction, explain how to summarize the request and draft a helpful response.
- 4Pick New Outlook Message as the trigger.
- 5Select a report channel and test with one genuine support message.
Questions about this workflow
Can the campaign include the customer's original issue?
Yes. Ask Notis to summarize relevant details from the triggering message while excluding sensitive information you do not want reused.
Can I keep a human review step?
Yes. Ask Notis to create the campaign and report it for review before you use it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Bigmailer. A trigger fires from one place; an action lands in another.
Outlook triggers
Bigmailer actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Transactional Campaign
This tool creates a new transactional campaign within a specified brand in bigmailer. it allows users to programmatically create new transactional campaigns by using the provided parameters (brandid, name, subject, fromname, fromemail, htmlcontent, etc.). the api endpoint returns details such as campaignid, name, status, and created at when a campaign is successfully created.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Information
This tool retrieves information about the authenticated user in bigmailer using the get /me endpoint. it requires only authentication and no additional parameters, making it ideal for verifying api connectivity and retrieving essential user details.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
List All Brands
This tool retrieves a list of all brands associated with the authenticated bigmailer account. it allows users to view and manage their brands. the operation is executed via a simple get request to the /brands endpoint and requires proper authentication using the x-api-key header. the response is a json array containing information such as brand id, brand name, and other related details.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Connect any two apps with Notis in the middle.
Outlook and Bigmailer, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Bigmailer.