Inspect Backendless files for support emails
Find the files behind a support request without leaving the inbox workflow.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Why this helps
Support investigations stall while someone searches storage manually.
- Speed up support investigation
- Surface available artifacts
- Reduce storage searching
Setup
Build it in a few focused steps.
- 1Connect Outlook and Backendless in Notis once.
- 2Create an automation named Support file inspection.
- 3Tell Notis to identify the relevant Backendless path from each support email and return a directory listing.
- 4Pick New Outlook Message as the trigger and choose a report channel.
- 5Test it with one real support email.
Questions about this workflow
What path does it inspect?
Describe how the path is identified from the message or your Backendless naming convention.
Does it modify files?
No. This workflow only retrieves a directory listing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Backendless. A trigger fires from one place; an action lands in another.
Outlook triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy File
Tool to copy a file or directory within backendless file storage. use when duplicating files to a new location after verifying source and destination paths.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to create a new directory at the specified path. use when you need to organize files under a new folder structure.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Create Backendless Hive
Tool to create a new hive. use when you need to provision a new hive resource before performing hive operations. example: create a hive named 'grocerystore'.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Create Backendless Timer
Tool to create a new timer with schedule and code. use when scheduling recurring or one-off tasks to run server-side logic after confirming parameters.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Delete Directory
Tool to delete a directory at the specified path in backendless file storage. use when you need to remove folders after confirming the path.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Delete File
Tool to delete a file at the specified path in backendless file storage. use after confirming the file's relative path and filename.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Delete Backendless Timer
Tool to delete a backendless timer by name. use when you need to remove a scheduled timer after confirming its name.
Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Connect any two apps with Notis in the middle.
Outlook and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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