Review social history after support escalations
Check public context before an escalation becomes a bigger issue.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Post History
Tool to retrieve ayrshare post history with metrics. use when you need to fetch and filter past posts by date, status, or record count.
Why this helps
A support escalation may relate to a public post, but the connection is hard to verify quickly.
- Adds public context to escalations
- Speeds up triage
- Helps prioritize response work
Setup
Build it in a few focused steps.
- 1Connect Outlook and Ayrshare in Notis once.
- 2Create an automation that retrieves relevant Ayrshare post history from each escalation payload.
- 3Pick an HTTP webhook as the trigger.
- 4Choose a report channel and test with one real escalation.
Questions about this workflow
What should the webhook send?
Send the topic, campaign, or post clues available from the escalation.
Does it delete a problematic post?
No, this workflow only retrieves history for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Ayrshare. A trigger fires from one place; an action lands in another.
Outlook triggers
Ayrshare actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Auto Schedule
Tool to create a new auto-post schedule with specified times and optional weekday filters. use when setting up recurring posting plans.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete a previously published Ayrshare post
Tool to delete an ayrshare post. use when you need to remove a published or scheduled post by its ayrshare post id, after confirming the correct id. note: instagram and tiktok published posts cannot be deleted via api; set `mark manual deleted=true` or remove manually.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Get Post History
Tool to retrieve ayrshare post history with metrics. use when you need to fetch and filter past posts by date, status, or record count.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Set Auto Schedule
Tool to set up an auto-post schedule with specified times and optional weekday filters. use when scheduling posts around a recurring pattern.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Connect any two apps with Notis in the middle.
Outlook and Ayrshare, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Ayrshare.