Keep customer profiles current from sent emails
Make the customer record reflect the conversation you just had.
Trigger
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Action
Create a customer note
Adds a new note to an existing customer's profile using their id; cannot be used to edit or retrieve existing notes.
Why this helps
Customer history becomes fragmented when important sent emails stay only in one mailbox.
- Improve team handoffs
- Preserve decisions and commitments
- Reduce repeated explanations
Setup
Build it in a few focused steps.
- 1Connect Outlook and Agencyzoom in the portal.
- 2Create an automation that summarizes meaningful sent emails and adds a customer note when the recipient matches a customer.
- 3Choose New Sent Message as the trigger.
- 4Select report delivery and test with one customer email.
Questions about this workflow
What counts as meaningful?
Describe messages involving decisions, commitments, renewals, complaints, or next steps.
Will it attach to the right customer?
Ask Notis to require a confident match and report uncertain cases.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to Agencyzoom. A trigger fires from one place; an action lands in another.
Outlook triggers
Agencyzoom actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate for JWT via V4 SSO
Authenticates a user via v4 single sign-on (sso) using the provided callback `code` (typically required for success) to retrieve a jwt and initial user session information.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Batch create contacts
Creates 1 to 5 new contacts in agencyzoom in a single batch api call.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Batch create leads
Creates up to 5 new leads in agencyzoom; all referenced entity ids (e.g., pipeline, user, custom field names) must exist, and organization `name` is required if `isbusiness` is true.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Batch delete tasks
Deletes multiple agencyzoom tasks in a batch; task deletion is permanent and the response indicates overall batch success, not individual task status.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Change lead status
Updates a lead's lifecycle status (e.g., active, won, lost, x-dated) and can optionally manage its workflow, pipeline, stage, source, or associated tags.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Mark task as completed
Marks an existing and accessible task in agencyzoom as 'completed'; this action does not return the full updated task object.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Create a customer note
Adds a new note to an existing customer's profile using their id; cannot be used to edit or retrieve existing notes.
Create a driver for an opportunity
Creates a new driver record associated with an existing agencyzoom opportunity using its id; full driver details are handled by the api endpoint directly, not specified in this action's request.
Connect any two apps with Notis in the middle.
Outlook and Agencyzoom, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Agencyzoom.