Review campaign complaints from Outlook messages
Move from concern to evidence before changing a campaign or audience.
Trigger
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Action
Get Campaign Complaints
Tool to retrieve contacts who reported a specific campaign as spam. Use when you need to identify which contacts flagged your campaign as unwanted. Supports filtering by Group ID and date range with pagination.
Why this helps
Complaint issues get investigated slowly because evidence lives elsewhere.
- Speeds risk investigation
- Identifies affected contacts
- Supports focused remediation
Setup
Build it in a few focused steps.
- 1Connect Outlook and ActiveTrail once.
- 2Create an automation describing which messages should trigger complaint retrieval.
- 3Pick New Outlook Message as the trigger.
- 4Choose a report channel and test with one campaign alert.
Questions about this workflow
Can complaints be filtered by group?
Yes. Include the relevant ActiveTrail group and date range in the instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Outlook to ActiveTrail. A trigger fires from one place; an action lands in another.
Outlook triggers
ActiveTrail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Group Member
Tool to add a member to a group in ActiveTrail. Use when you need to add a contact to a specific group with their email and optional contact details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Contact Growth
Tool to retrieve executive report on contact growth showing daily active and inactive contact growth. Use when you need to measure the increase in amount of contacts over a date range.
New Contact Added
Triggered when a new contact is added in the Outlook contacts.
Create or Update Group Member
Tool to create or update a member in a group. Use when you need to add a new contact to a specific group or update an existing member's details. The API will not return errors if the address is already in the group.
Calendar Event Changes
Triggered when a new calendar event occurs (created, updated, or deleted) in the Outlook calendar.
Create a New Group
Tool to create a new group in ActiveTrail. Use when you need to add a new group to organize and segment contacts.
New Calendar Event
Triggered when a new calendar event is created in the Outlook calendar.
Create Contact
Tool to create a new contact in ActiveTrail. Use when you need to add a new contact to the system. Note: Newly created contacts won't be linked to any group, making email/SMS delivery impossible until assigned to a group. Either email or sms must be provided.
New Outlook Message
Triggered when a new message is received in the Outlook mailbox.
Create Content Category
Tool to create a new content category in ActiveTrail account. Use when you need to add a new category for organizing campaigns and templates.
New Sent Message
Triggered when a new message is sent from the Outlook mailbox.
Create New Mailing List
Tool to create a new mailing list in ActiveTrail. Use when you need to add a new mailing list to organize and manage contacts.
Create Order
Tool to create new orders in ActiveTrail commerce system. Use when you need to add order records with customer information, products, and transaction details. Accepts an array of order objects for batch creation.
Connect any two apps with Notis in the middle.
Outlook and ActiveTrail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business ActiveTrail.