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Create a Dynamics365 account from a new OneDrive folder

A new customer folder can start the customer record too. Keep your workspace and CRM aligned from day one.

Trigger

OneDrive Folder Created Trigger

Triggers when a new folder is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.

Action

Create Account

Creates a new account entity record in dynamics crm using the web api.

Why this helps

Customer workspaces appear in storage before anyone creates the corresponding CRM account.

  • Create accounts at the start of work
  • Reduce setup omissions
  • Align storage and CRM structure

Setup

Build it in a few focused steps.

  • 1Connect OneDrive and Dynamics365 once in the Notis portal.
  • 2Create an automation that creates an account for each qualifying customer folder.
  • 3Pick the OneDrive Folder Created trigger.
  • 4Choose where reports go and test with one real customer folder.

Questions about this workflow

Can Notis ignore internal folders?

Tell Notis in the automation instruction which folders represent customers and which should be skipped.

What happens after the account is created?

Notis reports the result and the new Dynamics365 account can be reviewed in your normal CRM process.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link One drive to Dynamics365. A trigger fires from one place; an action lands in another.

One drive triggers

Dynamics365 actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get all invoices action

Get all invoices action

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Account

Creates a new account entity record in dynamics crm using the web api.

ActionInstant

Onedrivebasetrigger

Base trigger for OneDrive changes using Gmail-style state management. Subclasses override `filter_changes(...)` to extract only the relevant items.

TriggerPolling

Create Case

Creates a new case (incident) entity record in dynamics crm using the web api.

ActionInstant

OneDrive File Created Trigger

Triggers when a new file is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.

TriggerPolling

Create Contact

Creates a new contact entity record in dynamics crm using the web api.

ActionInstant

File Updated

Trigger that fires when a OneDrive file's content or metadata changes. Returns file ID, last modified time, and modifier info.

TriggerPolling

Create Invoice

Creates a new invoice entity record in dynamics crm using the web api.

ActionInstant

OneDrive Folder Created Trigger

Triggers when a new folder is created in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.

TriggerPolling

Create Lead

Creates a new lead entity record in dynamics crm using the web api.

ActionInstant

OneDrive Item Deleted Trigger

Triggers when a file or folder is deleted in OneDrive. Uses Gmail-style state management for reliable duplicate prevention.

TriggerPolling

Create Opportunity

Creates a new opportunity entity record in dynamics crm using the web api.

ActionInstant

Item Moved or Renamed

Triggers when a file or folder is moved to a different path or renamed in OneDrive. Includes both old and new path/name data in the payload.

TriggerPolling

Create Sales Order

Creates a new sales order entity record in dynamics crm using the web api.

ActionInstant

Connect any two apps with Notis in the middle.

One drive and Dynamics365, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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